:root {
  --fundo: #f4f5f7; --cartao: #fff; --texto: #1f2933; --mudo: #6b7280; --borda: #e3e6ea;
  --primaria: #1d4ed8; --primaria-esc: #1e40af; --topo: #111827;
  --verde: #16a34a; --azul: #2563eb; --roxo: #7c3aed; --vermelho: #dc2626; --amarelo: #d97706; --cinza: #6b7280;
}
* { box-sizing: border-box; }
body { margin: 0; font: 14px/1.45 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; background: var(--fundo); color: var(--texto); }
a { color: var(--primaria); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 20px; margin: 0 0 14px; }
h1 small { font-size: 13px; color: var(--mudo); font-weight: 500; margin-left: 6px; }
h2 { font-size: 15px; margin: 0 0 10px; }
h3 { font-size: 13px; margin: 14px 0 6px; color: var(--mudo); text-transform: uppercase; letter-spacing: .03em; }
main { max-width: 1320px; margin: 0 auto; padding: 20px 16px 60px; }

.topo { display: flex; align-items: center; gap: 22px; background: var(--topo); color: #e5e7eb; padding: 0 16px; height: 52px; flex-wrap: wrap; }
.topo .marca { color: #fff; font-weight: 700; }
.topo nav { display: flex; gap: 4px; flex: 1; }
.topo nav a { color: #cbd5e1; padding: 6px 10px; border-radius: 6px; }
.topo nav a.on, .topo nav a:hover { background: #1f2937; color: #fff; text-decoration: none; }
.topo .eu { font-size: 13px; }
.topo .eu a, .topo .eu .link { color: #cbd5e1; }

.cartao { background: var(--cartao); border: 1px solid var(--borda); border-radius: 10px; padding: 16px; margin-bottom: 14px; }
.cartao.login { max-width: 360px; margin: 12vh auto 0; }
.cartao.estreito { max-width: 460px; }
label { display: block; font-size: 12px; font-weight: 600; color: var(--mudo); margin-bottom: 12px; }
input, select, textarea { display: block; width: 100%; margin-top: 4px; padding: 8px 10px; border: 1px solid #cfd4da; border-radius: 7px; font: inherit; color: var(--texto); background: #fff; }
textarea { resize: vertical; }
input:focus, select:focus, textarea:focus { outline: 2px solid #bfdbfe; border-color: var(--primaria); }

.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; padding: 8px 14px; border: 1px solid #cfd4da; border-radius: 7px; background: #fff; color: var(--texto); font: inherit; font-weight: 600; cursor: pointer; text-decoration: none; }
.btn:hover { background: #f3f4f6; text-decoration: none; }
.btn.primario { background: var(--primaria); border-color: var(--primaria); color: #fff; }
.btn.primario:hover { background: var(--primaria-esc); }
.btn.mini { padding: 4px 8px; font-size: 12px; }
.link { background: none; border: 0; padding: 0; font: inherit; cursor: pointer; }
form.inline { display: inline; }

.aviso { padding: 10px 14px; border-radius: 8px; margin-bottom: 14px; border: 1px solid; }
.aviso.ok { background: #ecfdf5; border-color: #a7f3d0; color: #065f46; }
.aviso.erro { background: #fef2f2; border-color: #fecaca; color: #991b1b; }
.aviso.atencao { background: #fffbeb; border-color: #fde68a; color: #92400e; }
code.senha { font-size: 15px; background: #fff; padding: 2px 6px; border-radius: 4px; user-select: all; }

.filtros { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 12px; }
.filtros select, .filtros input { width: auto; margin: 0; }
.filtros input[type=search] { min-width: 220px; flex: 1; }
.chips { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 12px; }
.chip { background: #e5e7eb; border-radius: 999px; padding: 3px 10px; font-size: 12px; }

.tabela-wrap { overflow-x: auto; background: var(--cartao); border: 1px solid var(--borda); border-radius: 10px; margin-bottom: 14px; }
.tabela { width: 100%; border-collapse: collapse; }
.tabela th { text-align: left; font-size: 12px; color: var(--mudo); font-weight: 600; padding: 10px 12px; border-bottom: 1px solid var(--borda); white-space: nowrap; background: #fafbfc; }
.tabela td { padding: 9px 12px; border-bottom: 1px solid #f0f1f3; vertical-align: top; }
.tabela tr:last-child td { border-bottom: 0; }
.tabela.clicavel tbody tr { cursor: pointer; }
.tabela.clicavel tbody tr:hover { background: #f8fafc; }
.tabela tr.inativo td { opacity: .5; }
.tabela td.acoes { white-space: nowrap; }
.vazio { text-align: center; color: var(--mudo); padding: 30px; }
.mudo { color: var(--mudo); font-size: 12px; }
.pequeno { font-size: 12px; }
.mono { font-family: ui-monospace, Menlo, monospace; font-size: 12px; }
.erro-txt { color: var(--vermelho); font-weight: 600; }

.selo { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: 12px; font-weight: 600; color: #fff; white-space: nowrap; }
.selo.cinza { background: var(--cinza); } .selo.azul { background: var(--azul); } .selo.roxo { background: var(--roxo); }
.selo.verde { background: var(--verde); } .selo.vermelho { background: var(--vermelho); }
.grav { font-size: 12px; font-weight: 600; white-space: nowrap; }
.g-urgente { color: var(--vermelho); } .g-alta { color: var(--amarelo); } .g-media { color: var(--azul); } .g-baixa { color: var(--cinza); }

.voltar { margin: 0 0 8px; }
.cab-chamado { display: flex; justify-content: space-between; gap: 16px; align-items: flex-start; margin-bottom: 16px; flex-wrap: wrap; }
.cab-chamado h1 { margin-bottom: 4px; }
.selos { margin-top: 8px; display: flex; gap: 6px; align-items: center; }
.acoes-topo { display: flex; gap: 8px; flex-wrap: wrap; }
.grade { display: grid; grid-template-columns: minmax(0, 1fr) 380px; gap: 16px; align-items: start; }
.grade aside { position: sticky; top: 12px; }
.texto { white-space: normal; word-wrap: break-word; }
.fotos { display: grid; grid-template-columns: repeat(auto-fill, minmax(160px, 1fr)); gap: 10px; }
.fotos a { display: block; border: 1px solid var(--borda); border-radius: 8px; overflow: hidden; }
.fotos img, .fotos video { width: 100%; height: 130px; object-fit: cover; display: block; background: #f3f4f6; }
.fotos span { display: block; font-size: 11px; color: var(--mudo); padding: 4px 6px; }
.ocorr { padding: 8px 0; border-bottom: 1px solid #f0f1f3; }
.ocorr:last-child { border-bottom: 0; }
.escondido { position: absolute; left: -9999px; width: 1px; height: 1px; }

.cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(170px, 100%), 1fr)); gap: 10px; margin-bottom: 14px; }
.card { background: var(--cartao); border: 1px solid var(--borda); border-radius: 10px; padding: 12px; }
.card span { display: block; font-size: 12px; color: var(--mudo); }
.card b { display: block; font-size: 20px; margin: 2px 0; }
.card em { font-style: normal; font-size: 12px; color: var(--mudo); }
.card.mau { border-color: #fecaca; background: #fef2f2; }
.bola { display: inline-block; width: 10px; height: 10px; border-radius: 50%; margin-top: 4px; }
.bola.ok { background: var(--verde); } .bola.atencao { background: var(--amarelo); } .bola.problema { background: var(--vermelho); }
.wk { display: inline-block; font-size: 11px; padding: 1px 5px; border-radius: 4px; margin-right: 3px; font-family: ui-monospace, Menlo, monospace; }
.wk.on { background: #dcfce7; color: #166534; } .wk.off { background: #fee2e2; color: #991b1b; }

@media (max-width: 900px) {
  .grade { grid-template-columns: 1fr; }
  .grade aside { position: static; }
  .topo { height: auto; padding: 10px 16px; gap: 8px; }
}

label.check { display: flex; gap: 8px; align-items: center; font-weight: 500; color: var(--texto); font-size: 13px; }
label.check input { width: auto; margin: 0; }
.ok-txt { color: var(--verde); font-weight: 600; }
#resWa, #resFb { margin-top: 8px; min-height: 18px; }
main.publica { max-width: 820px; }
main.publica article { padding: 28px; }
main.publica h2 { margin-top: 22px; }
main.publica li { margin-bottom: 6px; }
mark { background: #fef3c7; padding: 0 3px; border-radius: 3px; }

.barra { height: 8px; background: #e5e7eb; border-radius: 999px; overflow: hidden; margin: 0 0 12px; }
.barra span { display: block; height: 100%; background: var(--verde); }
.passos { display: flex; flex-direction: column; gap: 8px; }
.passo { background: var(--cartao); border: 1px solid var(--borda); border-radius: 10px; }
.passo summary { display: flex; align-items: center; gap: 10px; padding: 12px 14px; cursor: pointer; list-style: none; flex-wrap: wrap; }
.passo summary::-webkit-details-marker { display: none; }
.passo .num { width: 26px; height: 26px; border-radius: 50%; background: #e5e7eb; display: inline-flex; align-items: center; justify-content: center; font-weight: 700; font-size: 13px; flex: none; }
.passo.feito .num { background: var(--verde); color: #fff; }
.passo .tit { font-weight: 600; flex: 1; min-width: 200px; }
.passo.feito .tit { color: var(--mudo); }
.passo .corpo { padding: 0 14px 14px 50px; }
.passo .corpo p, .passo .corpo li { margin: 6px 0; }
.copiar, .copiar-txt { cursor: copy; }
.copiar { background: #f3f4f6; padding: 1px 5px; border-radius: 4px; word-break: break-all; }
.copiar-txt:hover, .copiar:hover { background: #eef2ff; }
.copiado { background: #dcfce7 !important; }
@media (max-width: 600px) { .passo .corpo { padding-left: 14px; } }
.topo nav { flex-wrap: wrap; }
@media (max-width: 700px) {
  .topo { flex-direction: column; align-items: flex-start; }
  .topo nav { width: 100%; }
  main { overflow-wrap: anywhere; }
}